Terms & Conditions/Shipping/Returns
At Sage's Sparrow all our products are created with the freshest and best ingredients in small handcrafted batches so you are getting the best product every time. Our processing time is usually 1-3 working days but up to 5 days.
All prices given on our website are in Canadian dollars & are subject to change without notice. We use a third party payment provider which is an easy & secure system that uses data encryption technology to protect you. We never see your personal financial information nor will we ever ask for it. We are not held liable for any losses caused as a unauthorized access to payment related information you provide when placing an order, except where this is the cause by our negligence or required by law.
We do not make any profit on shipping. Often we subsidize it. In the case that the shipping is far less than what is charged, a refund of the difference will be returned to you. Any import or custom's fees, charges or duties will be the responsibility of the purchaser.
In the rare case that your items have been damaged during transit or there are any problems with your purchase, please contact us through our website or via email us at firstname.lastname@example.org within 3 days of receiving and we will rectify the situation.